News
Whitepapers from Forte:
|
From CRM to DCRM: For years, the nation's credit grantors have executed successful strategies to grow account relationships with consumers around major life events, such as the birth of a child, the purchase of a home or retirement. But new research indicates these same companies may be missing an opportunity when dealing with another of life's major events – the death of a customer. Learn how leading credit grantors deal with the death of a customer in their organizations, as well as how an emerging approach called deceased customer relationship management (DCRM) is redefining deceased account recovery. To access this whitepaper from Forte, please fill in the form below and click "submit." After you submit the form you will may download the whitepaper. Thank you for your interest in Forte! |
